Sempre
Shipping & Returns
Last updated June 2026
We want you to love your piece. Here’s how shipping and returns work.
Shipping
Every order is carefully and discreetly packaged. Shipping is calculated at checkout based on your destination.
In-stock pieces ship as soon as they’re ready. Made-to-order pieces are crafted for you and typically ship within 3–4 weeks; the timeline is noted on each product page.
Tracking
Once your order ships, you’ll receive tracking by email. If you haven’t received it within the expected window, contact our concierge and we’ll look into it personally.
Returns & Exchanges
If a piece isn’t right, contact our concierge and we’ll work with you on a return or exchange. Email us with your order number to get started.
Gift cards are final sale.
Resizing
Need a different size? Ask our concierge about resizing on eligible rings.